It can happen at any time.
All of a sudden, for no logical reason, you find that one of your social network accounts has been blocked.
You feel upset, of course, because you lose contact with your friends.
But you also lose the means to promote your books or your blog with your Facebook account locked.
What can you do?
The first thing to do is calm down and don’t panic. Take a deep breath and get ready to take steps to get your account suspension lifted.
In most cases, you can fix the problem quite quickly. However, in some situations, be prepared for it to take a few days to unlock your account.
Let’s first look at why social media platforms suspend accounts. And then what you can do to get the account suspension removed.
All social media services are very watchful at the moment.
In particular, Facebook and Twitter became extremely sensitive to user accounts promoting political content after the US presidential campaign and the subsequent election.
Both platforms have permanently suspended or closed over a million accounts in the last year or so. It has been on the basis of overt or covert political activity or the promotion of hate speech.
It could also happen if a social media network suspects underage users.
If your account was suspended for reasons linked to these topics, or for abusive behaviour, there is not much you can do.
What are the most common reasons your account is locked?
However, the topics above are unlikely to be the reason for 99.9% of everyday social media users.
The most common reason that you have a suspended or locked account will be because of a security issue.
It is usually an automatic system that works to protect your account from suspicious activity such as being hacked or compromised.
Because these systems are automatic, they are not always rational when you find your account suspended. They are designed to protect your account and private data. Also to prevent other people from accessing your account.
A common reason for these systems to go into action is if you enter your password incorrectly too many times.
Another is aggressive following. Maybe you got a bit carried away and sent too many friend requests from your Facebook profile.
Or you followed a large number of users on Twitter. If you follow aggressively, you will have your Twitter account locked. These actions could result in your account being permanently suspended.
The safety systems also look at dramatic changes in behaviour and unusual or irregular log in locations.
There can be many reasons why your account is blocked or locked. Sometimes it relates to a platform’s terms of service. But who reads these long pages of hard to understand legal terms?
But you in most cases you won’t need to create a new account.
You should be able to regain access to your account if you take the following steps for each platform listed below.
How to unlock a Twitter account
Twitter suspends accounts for many reasons.
The most common reason that you get your Twitter account suspended is to violate the Twitter rules.
But it’s often next to impossible to understand how you broke one of the infamous Twitter rules.
But it could also be a security issue if Twitter thinks your Twitter account has been hacked.
As every Twitter user knows, if you have contacted Twitter support in the past, it can be a little frustrating.
But it is not always the case. If you receive an email stating that your account has been locked, you can usually get your account working again very quickly. All you need to do is to follow the instructions to reset your password.
You can reset locked Twitter accounts by asking for a reset code. It will be sent to your email address or phone number. You will need to change your password, but you won’t lose your twitter username. Your account will usually be unlocked immediately.
What if this method doesn’t work or is unavailable? Then you will need to appeal an account suspension or locked account by using this form on the Twitter help site.
Expect that it might take a few days to get a response. However, if you have done nothing wrong, you will usually be successful with your appeal.
How to unlock a Facebook account
As a company, Facebook is not easy to contact. There is no general contact form on its site.
You need to start on the Facebook Help page. Then you have to wade through a lot of questions before you get anywhere near being able to send a message.
If you find your Facebook account suspended or disabled, you can go directly to the “My personal Facebook account is disabled” page.
Then scroll down towards the bottom of the page, and you will see the following paragraph.
You need to click on the link marked with the arrow. Then submit your appeal to Facebook to have your account unsuspended.
How to unblock a LinkedIn Restriction
It can be a bit disconcerting if your Linkedin account is restricted.
You won’t be able to log in to your account, so you can’t access any of the onsite contact forms.
But there is an easy way to proceed.
There is a generic contact form available that you can access without being logged in to your LinkedIn account.
There is also a LinkedIn Help Twitter account you can use.
I had an issue recently with my LinkedIn account recently. The response I got from LinkedIn Help on Twitter was rapid indeed.
I sent a message on LinkedIn Help’s Twitter account and got a reply within 30 minutes.
LinkedIn is by far the easiest and best social platform to deal with when you have a problem.
How to unblock a Pinterest suspension
I must admit that I have never had a problem with Pinterest.
But it looks quite straightforward to make contact and remedy an account suspension.
Go to this Account Suspension page and contact Pinterest if you think your account was suspended in error.
How to contact Google
It is rare to have a problem with your Google accounts, and this is a good thing.
Why? Because it is a long process to be able to contact a human at Google.
You need to start at the Google Contact Us page. Then click through a lot of choices and questions before you will perhaps find a contact form.
I can only advise you to take your time. Be patient and hopefully, you will be able to make contact and resolve your issue.
What about a locked account on other sites? The best course of action is to locate a contact form and immediately lodge your appeal.
Some sites make it very easy. While some can be a little frustrating. But there is always a way to contact Help on all platforms.
It might not be easy.
But in most cases, a suspension or blocking of your account is to protect your account and your personal data.
If you have a problem with one of your accounts, don’t get too annoyed. Take a deep breath. When you make contact with the site’s Help people, be polite and take it easy on them.
They have a bit of a thankless task. But in my experience, most have been efficient and helpful.
Over the years I have had many social media hosting accounts blocked, locked, suspended or disabled. On each occasion, I have been able to recover my accounts successfully.
Sometimes it happened because I was simply careless. Sometimes because I didn’t know the rules so it was policy violations. A few times it was because my account was genuinely under attack by hackers.
So be patient, and all will end well if you take the appropriate steps to recover your account.
I started my working life as a lithographer and then spent over 30 years in the printing and publishing business.
Originally from Australia, I moved to Switzerland 20 years ago. My days are spent teaching English, writing and wrestling with technology while enjoying my glorious view of the Alps.
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